Our office is closed 22nd to 6nd Jan. These days are to coincide with many of our suppliers who are away from the office and not shipping during these periods. We will endeavour to provide the best support we can during the Christmas period. Best wishes for the Christmas and New Year holidays!
*Many of our suppliers are closed Friday 22nd Dec to Tuesday 6th January, so please also keep this in mind.
For general domestic and international shipping times and stock information on other items such as clothing, footwear and DVDs, please read our Shipping & Returns page. We do not suggest placing international Christmas orders later than Monday 27th November and certainly not after Friday 8th December. For US Domestic orders, we can not guarantee Christmas delivery for orders placed later than 5pm Thursday 14th Dec.
X-Pole US & Canada*
The last day to order with us is 14th December. Orders will be accepted past the 14th but may not arrive in time for Christmas.
*Subject to stock availability.
X-Poles UK & Europe*
- Single packages for Norway and Switzerland need to be ordered and paid for no later than 5th December
- Single packages for EU destinations (inc Northern and Souther Ireland) need to be ordered and paid for no later than 16th December
- Single packages for UK destinations need to be ordered and paid for no later than 18th December
Please note that the UK office will be closed from Midday on Friday 22nd December 2017 – 9.00am Tuesday 2nd January 2018.
Advance pre-orders for the next shipment are being taken from 4th December 2017. Advance orders will be shipped Xmas week as the shipment is due, but not guaranteed, on the 18th December. Please understand we have no control over international shipping container delays in to the port or Customs checks that may slow down our Sydney warehouse receiving the stock.
For all in-stock online orders we suggest the following dates to receive your order in time:
Monday 11th for all East Coast Metro. For all in-stock West Coast.
Wednesday 6th for all SA, NT & regional areas.
Our warehouse will be closed from Wednesday 20th & admin offices from Friday 22nd December until Monday 8th January. There will be no orders dispatched during this time.
*Subject to stock availability. Please ensure all orders are received and fully paid prior to 12PM midday on the above dates. All of the above dates will be met in normal transport conditions; any unforeseen circumstances may affect the transit times, for which The Pole Dancing Shop and X-Pole cannot accept responsibility.